Pulse Geek Care LLC PRIVACY POLICY

Introduction

Pulse Geek Care, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pulsegeekcare.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Send you marketing and promotional communications.
• Send you administrative information, such as updates to our terms, conditions, and policies.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Improve our website and services.
• Respond to customer service requests and support needs.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Marketing Communications

With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Cookies and Tracking Technologies

We and our third-party partners use cookies, web beacons, and other tracking technologies to collect information about you as you navigate through our Site, including tracking your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Site. This information is used to improve your experience, understand user activity, personalize content and advertisements, and enhance the quality of our services. You have the option to disable cookies on your browser, but please be aware that some features of our Site may not function properly without them.

International Data Transfers

Pulse Geek Care LLC operates globally, which means your information may be transferred to, stored, or processed in countries outside of your own. We ensure that such transfers comply with all applicable data protection laws and ensure that the information is protected to the same standards as if it were in your home country, using mechanisms such as Standard Contractual Clauses or relying on the EU-US Privacy Shield framework.

User Rights under GDPR/CCPA

Under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the right to access, rectify, erase, restrict processing of your personal information, the right to data portability, and the right to object to processing. You can exercise these rights by logging into your account or by contacting us directly. We will respond to your request within a reasonable timeframe.

Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this privacy policy will depend on the personal information concerned and the specific context in which we collect it. We process personal information on the following bases: consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and legitimate interests (such as to protect you, us, or others from security threats, comply with laws and regulations, and provide and improve our services).

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements, to enforce our agreements or comply with our legal obligations). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Data Protection Officer

To ensure the highest level of personal data protection, we have appointed a Data Protection Officer (DPO). If you have any questions or concerns about our privacy practices or your personal information, you may contact our DPO at info@pulsegeekcare.com

Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Third-Party Links

Our Site may contain links to third-party websites not controlled by us. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party site you access from our Site.

Explicit Consent for Sensitive Data

If we collect sensitive personal data (such as health information, racial or ethnic origin), we will obtain your explicit consent before processing this data. We commit to treating such sensitive data with the utmost care and security.

User Control over Data Sharing for Marketing

You can control your data sharing preferences for marketing purposes by logging into your account settings or by contacting us directly. We provide clear instructions and tools to help you manage your privacy preferences.

Breach Notification

In the unlikely event of a data breach, we will promptly notify you and the relevant authorities if there is a risk to your rights and freedoms. Our notification will include details of the breach, the data affected, and steps we have taken to address the breach.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at info@pulsegeekcare.com

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: info@pulsegeekcare.com
• Address: 1250 Simpson Avenue, Harrisburg, PA, 17116